Privacy Policy

This Privacy Policy explains how Lux Nomen (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website and shop with us.

1. Data Controller

Lux Nomen / Koevu Collection Oy
Aleksis Kiven katu 58,
00510 Helsinki
[FI35007317]
Email: info@luxnomen.com

Lux Nomen is part of Koevu Collection Oy

2. What Data We Collect

We may collect the following personal information:

• Name and contact details (email, phone number, address)

• Order and payment details

• Delivery information

• Communication preferences

• Website usage data (via cookies and analytics)

3. How We Use Your Data

Your personal data is used for:

• Processing and delivering orders

• Providing customer support

• Sending order confirmations and updates

• Improving our website and services

• Marketing communications (only if you have opted in)

4. Legal Basis for Processing

We process your data to fulfill our contractual obligations (order processing), comply with legal requirements, and with your consent (marketing communications, cookies).

5. Data Sharing

We only share your data with trusted partners when necessary, including:

• Payment service providers

• Delivery and logistics companies

• IT and hosting providers

We do not sell or rent your data to third parties.

6. Data Retention

We retain your data as long as required by law and for as long as necessary to fulfill the purposes described above.

7. Your Rights

You have the right to:

• Access your data

• Request corrections

• Request deletion (where legally possible)

• Withdraw consent for marketing

• File a complaint with the supervisory authority

8. Contact

For any privacy-related questions, please contact us at: info@luxnomen.com